“Decoding Progress: Checking the Status of Your HSBC Platinum Credit Card Application”

HSBC cards are designed in such a manner as to acclaim your lifestyle. At present, it provides many services and credit cards are one of them. HSBC credit cards provide a host of benefits and privileges and offers ranging from travel to shopping, dining, etc. For those who have applied for an HSBC Visa Platinum Credit Card, we will discuss how to know its application status and approval status and how to check them in the best possible manner, i.e. offline or online. Before checking the different ways to know the status, let us know the features and benefits of an HSBC Visa Platinum Credit Card.

Perks and Privileges

Mentioned below are the perks and privileges of HSBC Visa Platinum Credit Card:

  • Welcome Benefits – HSBC Credit card holders can enjoy welcome privileges if they spend INR 1000 within 30 days of receiving the card. The following are the welcome benefits:


  • Get an Amazon Voucher worth INR 500.
  • Get 3 complimentary domestic and international lounge access or 3 meal vouchers at airport restaurants in India.
  • Get a discount of 50% maximum up to INR 100 on the 1st transaction on Google Pay.
  • Cardholders will get 10% cash back on five transactions with a total spend of INR 10000 within the first 60 days of issuance of the card.

  • Milestone Benefits – The Cardholder will get a cashback of INR 250 if he spends INR 50000 in the calendar year. The maximum cashback that a cardholder can get is INR 1000.

  • Movie and Dining Benefits – Get a “BOGO” offer while booking movie tickets on Saturdays via Book My Show, with a maximum of up to INR 250.


  1.   Other Benefits –


  • Get a discount of 10% maximum up to INR 300 on Tata CLiQ on a minimum transaction of INR 1000 every Thursday once a month.
  • The cardholder will get a 10% discount up to INR 1500 on electronics every Thursday. The minimum transaction should be INR 3000 once a month.
  • With an HSBC Credit card, the cardholder will get a 10% discount up to a transaction of INR 1500 on the Tata Cliq luxury website. The minimum transaction is INR 5000 once a month on every Thursday.


5   HSBC Visa Platinum Rewards Points – The reward points offered by HSBC Visa Platinum in different categories are mentioned below –

  • You will earn 2 reward points if you spend INR 150.
  • You can earn 5x rewards if you spend INR 400000 in the calendar year.


Different Modes to Check HSBC Visa Platinum Card Application Status

Mentioned below are the different modes to check the HSBC Credit Card Application Status

  • Check HSBC Credit Card Application Status Online:

  • Via ChatBot:

One can initiate a chat with the HSBC Bank executive using the Chatbot available on HSBC’s website by following the below-mentioned steps:

Step 1: Open the official website of HSBC Bank.

Step 2: Click on the option “Chat”, available at the bottom right of the screen.

Step 3: Click on “Accept the Terms and Conditions”.

Step 4: Type “I want to check my HSBC Credit Card Application Status”.

Step 5: Provide all the details and information as required.

Step 6: The credit card application status will then be shown on the screen.

  • Via Mobile Number:

Step 1: Visit the HSBC Bank’s official website.

Step 2: Under the option “Banking”, tap on “Credit Cards”.

Step 3: Enter the 10-digit mobile number mentioned at the time of credit card application.

Step 5: Fill out the details as required and then click on “Submit”.

Step 6: Enter the OTP received for verification purposes. 

Step 7: The credit card application status will then be shown on the screen.

  • Via Airway Bill Number

Once the application part is done, the credit card application is processed by the bank. Once the application gets approved, a letter will be received mentioning the Airway Bill Number of the shipment in which the card will be carried. 

Step 1: Visit the HSBC Bank’s official website.

Step 2: Click on “Track your Credit Card”.

Step 3: Enter the Airway Bill Number received via letter.

Step 5: Once the verification is done, you can track the location of the card. 

Step 6: The credit card application status will then be shown on the screen.

  • Check HSBC Credit Card Application Status Offline:


  • By Visiting Branch:


Step 1: Visit any branch nearest to HSBC Bank.

Step 2: Provide your credit card application registration number or form number along with other required documents and details.  

Step 3: The bank representative will then inform you about the status of your card application.

Step 4: This method can be considered if other methods are not working, as this method takes maximum time.


  • By Calling Customer Care Centre:

Step 1: Call the HSBC customer care number between 06:30 pm and 08:30 pm.

Step 2: Request the customer care executive to provide the application status of your credit card.

Step 3: They will ask for some details and information from you.

Step 4: Thereafter, you will receive the status of your card.


Customer For residents in India For residents abroad
HSBC Personal Banking and credit cards 1800-267-3456


Types of HSBC Bank Credit Card Application Status 

Mentioned below are the different types of HSBC credit card application status:


HSBC Bank Credit Card Status Meaning
In Progress This status is reflected when the HSBC Bank credit card application is under the bank’s review and the final decision is pending.
On Hold This status is reflected when more information is required to evaluate the application for the HSBC Bank credit card. This result is shown when there are discrepancies in the information.
Approved This status is reflected when the HSBC Bank credit card application gets duly approved by the bank, and the bank starts the process of dispatching it.
Dispatched This status is reflected when the credit card has been couriered to your registered address. Also, one can track the shipment, which can help to estimate the delivery date.
Rejected This status is reflected when the bank does not approve the credit card application during the review. 
No Records Found This status, ‘No record found,’ is reflected when the information you entered is incorrect. In that case, refresh the page and enter the correct details.